Dallas-area employers are wrapping up the year with strong hiring momentum. Whether you’re looking to finish 2025 with a new role or start 2026 with a fresh career, these opportunities are hiring now. This week we’re featuring bilingual and customer-focused positions across Plano, Irving, and Downtown Dallas.
Chat and Ticket Support Specialist – Plano (Hybrid)
Location: Plano, TX (Hybrid after training)
Compensation: $19.00/hour
Employment Type: Temp-to-Hire
About This Opportunity
Love solving problems without being tied to the phone? Our Plano client needs a customer support specialist who thrives in chat and email-based support. You’ll become the go-to expert for their balance support customers, handling inquiries through Zendesk and other ticketing systems. After a 6-week training period, enjoy a hybrid schedule with remote Fridays and Saturdays.
What You’ll Do
- Respond to customer inquiries via chat and ticketing systems
- De-escalate challenging situations with patience and empathy
- Master customer-facing features and guide users through troubleshooting
- Process reports from payroll software and time clock systems
What You Need
- Experience with Zendesk, Salesforce, Jira, or similar ticketing software
- Strong written communication skills
- Familiarity with payroll or time clock systems a plus
- Customer-first mindset and problem-solving skills
Why Apply: Hybrid schedule after training, no phone work, established company, temp-to-hire path.
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Bilingual Production Support Representative – Irving
Location: Irving, TX (100% On-Site)
Compensation: $21.00 – $23.00/hour DOE
Employment Type: Temp-to-Hire
About This Opportunity
Put your bilingual skills to work in a technical support role with growth potential. Our Irving client in the property management software space needs someone who can handle Tier 1 and Tier 2 support via phone, chat, and email. This role includes structured training and shadowing with IT/Development teams, making it ideal for someone who wants to build technical expertise.
What You’ll Do
- Provide direct technical support to apartment leasing staff
- Resolve escalated issues including password resets and system navigation
- Shadow IT/Development teams to learn code-level diagnostics
- Investigate and track complex customer issues through resolution
What You Need
- Bilingual in English and Spanish
- Strong troubleshooting and problem-solving abilities
- Interest in technical learning and career advancement
- Excellent communication skills in both languages
Why Apply: Clear career advancement path, structured training, work with development teams, temp-to-hire opportunity.
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Client Services Associate – Downtown Dallas
Location: Downtown Dallas, TX
Compensation: $60K Base + Bonus (Average first-year earnings $75K-$100K)
Employment Type: Direct Hire
About This Opportunity
Ready to run your own mini-business within a fast-growing organization? This high-impact role connects elite decision-makers with the industry expertise they need to execute deals. You’ll manage research projects from start to finish, source expert consultants, and build relationships with senior industry specialists. If you thrive under pressure and want uncapped earning potential, this is your opportunity.
What You’ll Do
- Own projects end-to-end, from identifying client needs to sourcing experts
- Connect with and persuasively engage senior industry specialists
- Manage multiple urgent client projects simultaneously
- Cross-sell full suite of services to maximize client value
What You Need
- Bachelor’s Degree required
- Natural curiosity and quick learner across markets
- Confidence to build rapport with industry leaders
- Resilience and motivation to exceed goals
Why Apply: Uncapped bonus potential, direct hire, high-impact role, serious career growth.
APPLY NOW
What We’re Seeing in the Dallas Job Market
Bilingual professionals are in demand. Spanish/English skills continue to open doors across customer service, technical support, and client-facing roles throughout Dallas-Fort Worth.
Year-end hiring is active. Companies are filling roles now to start 2026 fully staffed. If you’re considering a career move, December is a great time to get your foot in the door.
Data gaps are affecting workforce planning. The recent government shutdown created gaps in official employment data. Local market intelligence and real-time hiring activity are more valuable than ever.
Want deeper insights on Dallas employment trends? Subscribe to Amy Linn’s Dallas Market Intelligence updates for monthly analysis from our owner.
How PrideStaff Dallas Helps You Get Hired
We specialize in accounting & finance, administrative support, customer service, and call center positions throughout Dallas. With 25+ years of local expertise and national PrideStaff backing, we match you with opportunities that fit your goals.
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Questions? Contact our Dallas recruiting team at (972) 661-1616.