Does Your Company Offer A Positive Candidate Experience? Here’s Why It’s Important:

Hiring a new employee is a big deal. You want to find the very best person for the job, but if your candidate’s experience is lacking, you’re likely to turn away top talent.

The last thing you want is to attract the right people, but lose them before you even get the chance to offer them a job. Your hiring process is the first glimpse candidates get of your company, so if things don’t go well, they’ll likely bow out early.

You can’t go back and reapply for a job at your company, but you can do a little digging to understand what the process is like from a candidate’s perspective.


Here are a few tips to find out what kind of impression the process is making on potential hires.


Request Feedback

There’s no better way to learn about your candidate’s experience than by asking the people who are currently going through it. Sending candidates anonymous surveys throughout the hiring process is a great way to get honest feedback.


This will allow you to survey a larger group of people than if you wait until the end and just reach out to the final candidates. Find out both what candidates like most about the process and where they see room for improvement — along with requesting suggestions — so you can know what’s working and what isn’t.


Look for Telling Clues

If you look closely, there’s plenty of hints that can let you know when something isn’t going well with your hiring process. For example, if you receive a high volume of incomplete job applications, this can be a sign you’re asking candidates for too much information. Or, if candidates tend to drop out between the second and third interviews, your hiring process might be taking too long.


Track Metrics

Numbers don’t lie, so pay close attention to your hiring stats, as they can provide you with valuable information. For example, your average time to hire will tell you how the amount of time it takes you to fill an open position compares with other companies.


Chances are, your applicant tracking system is already collecting this information for you, so use it to your advantage. This can help you identify glitches that are keeping you from retaining the talented candidates you attracted at the beginning of the process.


Ready to improve your candidate experience? PrideStaff Dallas is here to assist. Contact us today get started!


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