In coordination with American Honda Finance, PrideStaff North Dallas will host its second round-table discussion of the Coffee & Collaboration series. This event will be held at the American Honda Finance, Irving service center on Wednesday, March 25th at 7:30am.
PrideStaff has coordinated a series of forums for call center/service delivery managers to collaborate on the most effective methods for recruiting & onboarding customer service talent.
This quarter we will discuss Employee Engagement specific to the call center environment: What does engagement look like? How do we measure it? What are the most effective ways to impact it? And most importantly, how does it impact the bottom line?!
Attendees from corporate call centers like North Texas Tollway Authority, American Honda Finance, and The CMI Group noted “…how beneficial it was to share ideas and strategies with other managers facing the same challenges.”
This free event offers a unique opportunity to collaborate with professionals that share in your daily challenges of operating a successful customer service organization.
**Please RSVP your intent to attend by Friday, March 20th.